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You do not have the required permission Error from Trados Studio using a windows user with external translator privilege

Victor Hernandez

Hello dear Trados team, we are having an issue every time we want to change the phase of a project using a windows user type from Trados Studio.

provide some context: what are you trying to achieve? The user which is trying to do the change of the project phase has the external translate role and it is a windows user type which means that we do not the issue if we use a GroupShare user type.

The issue is happenning only from Trados Studio which means that the project change activity is done correctly whenever the user changes the project phase, but from the Online editor.

what have you tried already? Due the error says that "you cannot change the selected files because you do not have the required permission" we added the move any phase priivilege to the external user however the issue is still happening.

GroupShare server: GS 2020 SR1 CU08.1
Trados Studio: Trados Studio 2022 SR1 - 17.1.6.16252

Best Regards
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  • 0 in reply to Darius Gherman

    Hello Darius, hope you are doing well!

    The solution did not work regarding to Radu´s proposal, however your last suggestion apparently is working. I've changed one user and the issue is not appearing anymore. 

    I'm going to do a couple of test just to make sure that everything is working fine after the chage at database level. If everything is ok this week I'll make a plan to change gradually the whole users . I'll let you know as soon as I finish.

    Thank you for your following-up and support to this matter.

    Regards
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  • 0 in reply to Victor Hernandez

    Hello Darius, here the news after the change.

    We did the changes but gradually, why? well! This change has a huge imopact on users, who have an a project ongoing. The thing is that the files that were assigned to the ongoing project are not visibles anymore when the user do a log-in in Trados Group Share. In other words, so far the issue was solved but its better to apply the fix when the user has not any ongoing project. 

    Thank you again and I hope this fix will be included in the next comulative updates for Trados.

    Regards
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