Server-based translation memories not visible in Studio

Hello,

we are using server-based TMs, and since today one of our colleagues can't see any TMs any more on the server. The server is available, she can access the TDB that is stored on the same server, but can't see any TMs she could choose from. This holds true not only within the project (I checked the language settings, they are correct and the same a for the TMs), but also in the Translation Memory view. I also checked her roles on the server itself, she is assigned translator and project manager as all the other colleagues are. And as I said, it used to function last week. We tried uninstalling and reinstalling Trados, which did not help. Interesting enough, Trados still "knew" the server address (where is this information stored?), even thought we had uninstalled plus deleted all program files we could find manually. If anyone had any idea, that would be of great help.

Thanks and have a lovely day,

Anne

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  • Hi,

    Is there a known solution to this issue? I'm having a similar problem with Studio 2022 SR2. We're unable to select any server TM on GroupShare if the source language of the project is en-gb. This problem also occurred from one day to the next. Luckily the Studio 2022 license allows us to run Studio 2021 as well, which does not display this issue. It's very curious and also very inconvenient as most of our translation projects are from en-gb.

    Regards,

    Henk

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  • Hi,

    Is there a known solution to this issue? I'm having a similar problem with Studio 2022 SR2. We're unable to select any server TM on GroupShare if the source language of the project is en-gb. This problem also occurred from one day to the next. Luckily the Studio 2022 license allows us to run Studio 2021 as well, which does not display this issue. It's very curious and also very inconvenient as most of our translation projects are from en-gb.

    Regards,

    Henk

    emoji
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