"You cannot check in the selected files because an error occurred while synchronizing the project": How can I solve this issue?

We originally got this issue from the translator when she was trying to check the translated file in.

Then this problem extended to all the files in that project when we tried to check-in the files after Finalisation.

It also happened with a single file in a big project a few weeks ago.

In neither cases we we able to syncronize again and the project is now stucked.

I am adding the xml error.

Can anyone give a hint?

Thanks a lot,

Alessia

<SDLErrorDetails time="15/07/2022 11:28:54">
  <ErrorMessage>You cannot check in the selected files because an error occurred while synchronizing the project.</ErrorMessage>
  <Exception>
    <Type>System.Xml.Schema.XmlSchemaValidationException, System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <SourceUri />
    <LineNumber>1</LineNumber>
    <LinePosition>15512261</LinePosition>
    <HelpLink />
    <Source>System.Windows.Forms</Source>
    <HResult>-2146231999</HResult>
    <StackTrace><![CDATA[   at System.Windows.Forms.Control.MarshaledInvoke(Control caller, Delegate method, Object[] args, Boolean synchronous)
   at System.Windows.Forms.Control.Invoke(Delegate method, Object[] args)
   at Sdl.Desktop.Platform.Implementation.StudioWindow.Invoke(Delegate method, Object[] args)
   at Sdl.Desktop.Platform.Implementation.Studio.Invoke(Delegate method)
   at Sdl.TranslationStudio.ProjectManagement.InteractiveBackgroundProjectUpdater.PerformProjectUpdate(IProject project, Action updateAction)
   at Sdl.ProjectApi.Implementation.Server.ProjectSyncOperation.ApplyProjectManifest(Stream packageManifestStream)
   at Sdl.ProjectApi.Implementation.Server.ProjectSyncOperation.ApplySynchronizationData(Stream packageStream)
   at Sdl.ProjectApi.Implementation.Server.ProjectSyncOperation.Execute()
   at Sdl.ProjectApi.Implementation.Server.Operations.SynchronizeServerProjectDataOperation.Execute(IProject project, String operationId, Object[] args)
   at Sdl.ProjectApi.Implementation.Operations.ProjectOperationComposite.Execute(IProject project, String operationId, Object[] args)
   at Sdl.ProjectApi.Implementation.Operations.BasicOperationComposite.Execute(IProject project, String operationId, Object[] args)
   at Sdl.ProjectApi.Implementation.Operations.ProjectOperationComposite.Execute(IProject project, String operationId, Object[] args)
   at Sdl.ProjectApi.Implementation.Project.ExecuteOperation(String operationId, Object[] args)
   at Sdl.TranslationStudio.ProjectServerPlugin.Actions.CheckInAction.<>c__DisplayClass1_0.<SynchronizeAndCheck>b__0(IJobExecutionContext c)
   at Sdl.Desktop.Platform.Services.JobRequest.Execute(IJobExecutionContext context)
   at Sdl.Desktop.Platform.Implementation.Services.JobExecuter.Execute(JobData jobData)
   at Sdl.Desktop.Platform.Implementation.ResourceLoggingInternalCommandExecuter`1.ExecuteWithResourceLogging(TCommandData commandData, String message)
   at Sdl.Desktop.Platform.Implementation.Services.Job._worker_DoWork(Object sender, DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>Trados Studio</ProductName>
    <ProductVersion>Studio16</ProductVersion>
    <EntryAssemblyFileVersion>16.2.12.9338</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1040</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>PC-ALESSIA-10\User</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>PC-ALESSIA-10</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>16649428 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

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Parents
  • We are facing the same issue. In some cases, the CascadeItem is duplicated at the root level of the SDLPROJ file.

    • When we publish the project to GroupShare and synchronize it, the SDLPROJ file is valid and contains only one CascadeItem tag.
    • However, when a new file is added to the project and then synchronized with GroupShare, the SDLPROJ file sometimes becomes corrupted in GroupShare, as shown below:

    The issue seems to occur randomly. Sometimes everything works as expected, while in other cases the CascadeItem is duplicated.

    Could you please help us investigate this issue and identify what might be causing it?

    emoji
Reply
  • We are facing the same issue. In some cases, the CascadeItem is duplicated at the root level of the SDLPROJ file.

    • When we publish the project to GroupShare and synchronize it, the SDLPROJ file is valid and contains only one CascadeItem tag.
    • However, when a new file is added to the project and then synchronized with GroupShare, the SDLPROJ file sometimes becomes corrupted in GroupShare, as shown below:

    The issue seems to occur randomly. Sometimes everything works as expected, while in other cases the CascadeItem is duplicated.

    Could you please help us investigate this issue and identify what might be causing it?

    emoji
Children
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