Cannot activate my license online or offline, I dont get an installation ID by my laptop.

I was working with Studio without any problem, but suddenly, Studio has been deactivated from my laptop, even though my account showed that the license is in use.  I went to my RWS account and I made a reset of my license. After resetting, the license became available for use again and I tried to activate it offline. Studio asks for an installation ID, and my machine does not provide it automatically. I tried a solution decribed here in the forum, from Device Manager/Network Adapter etc but it didn't work. The instructions for getting a new installation ID described in another thread do not apply to my system and are too difficult to understand. I have Windows 10 and a licence for Trados Studio 2022 Freelance. Please help!!

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