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We've bought some SDL Trados upgrades for some of our licenses and we also want to move Trados License Manager to a new server. For both cases we new to deactivate licenses on License Manager. The problem is that we can't do that initial step. As we ask to deactivate licenses we get and Ciould not connect to the activatoin server. Error ID: 8277831. Server has Internet, we've test with the Firewall deactivated. SDL IT support made the installation manually on our server cause we had problems on previous upgrades.
Many thanks,
