Hello everyone,

I'm having a frustrating issue and I'm hoping someone has a solution.

I'm trying to sign in to my Trados subscription account, but every time I attempt to log in, I get the message "Session expired." This happens before I can access my account.

I'm using Google Chrome on Windows 11. I've already tried clearing cookies and cache, using Incognito mode, and even trying a different browser, but the same error keeps appearing.

Has anyone experienced this before? Is this a known issue with the RWS login system, or is there something else I should try?

Any help would be greatly appreciated. Thank you.