Hi,
I have two accounts:
a) One with a perpetual license for Trados 2024 Freelance Plus and
b) One with a subscription license for Trados 2026
Desktop app (2026) is working normally but when I try to login to the iCloud I can't see my subscription account. Can you please help?
Thank you
Elena Georgiadou We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0054594.
Anca Stoian | RWS Group
Elena Georgiadou We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0054594.
Anca Stoian | RWS Group
Thank you!
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