Help Deactivated Trados Business Manager 6 Essential

Question

Dear Admin, 
 
 Please help deactivate my Trados Business Manager 6 Essential. Thanks a lot! 
 
 Best Regards 
 Yingjie

Ana Sabo · Answer

Hi Yingjie Zhang 
 Please try to deactivate the license online from your RWS account--> Products&Plans--> Licenses tab RWS Account , and let me know if works: 
 
 Kind regards,

Ana Sabo · Answer

Yingjie Zhang We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0054545.

Ana Sabo · Answer

Hi Yingjie Zhang 
 I'm happy to hear that everything is ok now. 
 Wish you a great day !

Trados Portfolio > 2. Licensing and Installation

Help Deactivated Trados Business Manager 6 Essential