I reset my computer and forgot to deactivate my license beforehand. Now, I try to deactivate existing licence, but it don't seem to work. What can I do?

I reset my computer and forgot to deactivate my license beforehand. Now, I try to deactivate existing licence, but it don't seem to work. What can I do?

Hi Denis Verret
I can see that you activated the license yesterday.
If you still need to free the activation fulfilment, you can reset the license as indicated in the article below:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Best regards,
Anca
Anca Stoian | RWS Group
Hi Denis Verret
I can see that you activated the license yesterday.
If you still need to free the activation fulfilment, you can reset the license as indicated in the article below:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545
Best regards,
Anca
Anca Stoian | RWS Group