Hi there !
I installed yesterday Trados Studio 2024 on my computer. It was on a iMac so I first installed it through Bootcamp but then I chosed to use another desktop (VMware), deleting my Bootcamp and so my license for Trados Studio is already used.
I tried to reset it online but it didn't work, it gets me to a portal Gateway.
Could you help me please ?
Thanks a lot,
Contact me if you need anything more.
Best regards,
Edgar
Edgar Delattre We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0053808.
Anca Stoian | RWS Group
Edgar Delattre We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0053808.
Anca Stoian | RWS Group
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