license deactivation/activation

Hello,

After the MultiTerm issue was resolved, I noticed another issue that may have the same root cause.

Trados Studio 2024 works normally and the license is active, but whenever I try to deactivate the license, I get:

Failed to install RMS license string (Error ID: 210143).

The deactivation never completes successfully and the license remains active.

Since the previous issue was caused by the Windows username containing non-Latin characters, could you please confirm whether Error 210143 might be related to the same limitation? or how can I solve this issue?

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