I am a Trados Studio 2022 perpetual license holder. My integrated Language Weaver / Cloud account has been suspended due to a long period of inactivity. How can I reactivate my cloud account access?
Piera Sarasini We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0053214.
Anca Stoian | RWS Group
Piera Sarasini We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0053214.
Anca Stoian | RWS Group
Thanks Anca - I am not in a hurry :)
Translate
