I keep getting the message that the process cannot access the file because the file is being used by another process. I have already deactivated my old license

I keep getting the message that the process cannot access the file because the file is being used by another process. I have already deactivated my old license

Zrinka Selthofer We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0052787.
Anca Stoian | RWS Group