Trados Studio 2021 を購入し、その後 2022 に無償アップグレードした記憶があります。
以前使用していたパソコン（2019/2021/2022 をインストール）が故障し、起動できない状態のため、ライセンスの返却（非アクティブ化）ができません。
新しいパソコンで Trados Studio を使用したいのですが、どのライセンスを使用すべきか、また再アクティベーションの方法についてご案内いただけますでしょうか。
また、登録メールアドレスについて、ライセンス購入時のアドレスと、コミュニティ登録に使用したアドレスが異なる可能性があります。必要な情報があればお知らせください。
どうぞよろしくお願いいたします。
Hi Yukiko Takahashi,
I'm afraid we don't have a Japanese speaking person in the team managing the forum and the chat.
You have a Trados Studio 2022 Freelance Plus license, this is the only version that can be activated using the activation code. You have one activation fulfilment free so you should be able to activate Trados on your computer:
You can install Trados 2021 and use it on the same computer where you activate Trados 2022 as we allow activation of concurrent editions if the upgrade was done from one to the next. You won't activate Trdos 2021 with an activation code, it activates via the already installed and activated Trados 2022. You can read more about this here:
If you have other questions, please feel free to reply to this post.
Best regards,
Anca
Anca Stoian | RWS Group
Hi Yukiko Takahashi,
I'm afraid we don't have a Japanese speaking person in the team managing the forum and the chat.
You have a Trados Studio 2022 Freelance Plus license, this is the only version that can be activated using the activation code. You have one activation fulfilment free so you should be able to activate Trados on your computer:
You can install Trados 2021 and use it on the same computer where you activate Trados 2022 as we allow activation of concurrent editions if the upgrade was done from one to the next. You won't activate Trdos 2021 with an activation code, it activates via the already installed and activated Trados 2022. You can read more about this here:
If you have other questions, please feel free to reply to this post.
Best regards,
Anca
Anca Stoian | RWS Group
Hi Anca,
Thank you very much for the information.
I apologize for my delayed reply, as I was unable to check the message earlier.
I am afraid that my situation may not have been fully conveyed, so I would like to explain the current circumstances again:
The computer on which Trados Studio 2022 was installed has completely broken down, and I can no longer access or operate it in any way.
Because of this, I would like to use the Trados Studio 2022 license (not 2021) that was applied to the broken computer on my new computer. In other words, is it possible to deactivate or cancel the license that was tied to the broken machine and activate it on the new one?
If the action described in point 2 is not possible, I will need to install Trados Studio 2022 again on my new computer, which has never had Trados activated before. Is it possible to perform a fresh installation and activation of Trados Studio 2022 on a new PC?
Could you kindly advise me regarding points 1, 2, and 3? I sincerely appreciate your support and look forward to your reply.
Best regards,
Yukiko Takahashi
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