I tried to deactivate Trados to reset my computer, but the software wouldn’t let me, so I attempted an offline deactivation instead. However, the license page in my account also shows an error and doesn’t display properly. I can’t do anything at this point.
jungeun yang We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0051637.
Ana Sabo | RWS Group
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