I am unable to deactivate my Trados Studio account on this PC, in order to make a fresh activation on anoher PC. I URGENTLY need to do this in order to deliver a job to a customer I have commited to. I have tried logging off and in again, but it loops back to the same error message telling him to go to this forum. Help please!
I just tried again. The deactivation failed online, but worked from ithin the Trados Studio product. Hopefully I will be able to activate Trados Studio on the other PC tomorrow. (If not, I'm hosed!)
I noticed you own a Trados Freelance Plus version, and you still have an extra activation available.
Please log in to your RWS account. Once logged in, navigate to the 'Products & Plans' tab, click on 'Downloads' to find the installer and under Licenses tab you can find the activation code for your version.
If you need further assistance, please let us know.
Kind regards,
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
I noticed you own a Trados Freelance Plus version, and you still have an extra activation available.
Please log in to your RWS account. Once logged in, navigate to the 'Products & Plans' tab, click on 'Downloads' to find the installer and under Licenses tab you can find the activation code for your version.
If you need further assistance, please let us know.
Kind regards,
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Problem now resolved, Trados Studio activated on the other PC I need to use. Thx.
Translate
