I have just deactivated my license in order to download and install trados Studio 2021 in a new PC, but it the license box it still apperas to be in use. I have pressed Reset license beside my icense number but it does not do anything except show articles on the subject. What can I do?
Elisabetta Bezzon We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0051513.
Anca Stoian | RWS Group
Elisabetta Bezzon We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0051513.
Anca Stoian | RWS Group
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