Perpetual license 2022 can't be reset anymore. Urgent!

Hello,

I have a Trados Studio 2022 Freelance license.

I had an Error ID 653 while trying to deactivate my license. The old computer now shows the license as deactivated, but the activation server still reports it as in use.

I cannot activate it on my new computer because I have already reached the limit of three license resets within 12 months.

Could you please perform a manual reset of my license so I can activate it on my new computer? I need to work on my project today!!

Thank you.

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