Problem with instalation of Multiterm

Hello,

When trying to install the file "MultiTermDesktop2024SR1_18.1.2.3594" the insalation is corrupted giving the following error:

 Error message displayed in a dialog box titled 'Chainer' with a red X icon. The message states: 'An error occurred and the program was aborted. You can try running the program again but if the same problem repeats, please generate a debug log (usually found in C:ProgramDataTradosChainerLogs) and contact technical support. SuiteLoadException: Error reading the suite file, 'C:ProgramDataPackage CacheTradosMultiTermDesktop2024SR1sdl.multiterm.client.suite'.' An 'OK' button is visible at the bottom.



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[edited by: RWS Community AI at 7:41 AM (GMT 1) on 10 Jun 2026]
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