Unable to activate Trados Studio 2019 and 2021 on a new computer

Hello,

I own licenses for Trados Studio 2019, 2021 and 2022.

I recently purchased a new computer.

Trados Studio 2022 works correctly on the new computer.

However, I cannot activate Trados Studio 2019 and Trados Studio 2021 on the new computer.

The software was previously installed on my old computer.

Could you please help me reactivate or reset the licenses for Trados Studio 2019 and 2021?

I still have access to my RWS account.

Thank you very much for your assistance.

Best regards,

Reiko Mitarai

emoji
Parents
  • Hi

    You only have one license linked to the gmail you are using on Community, not 3 separate licenses.

    Screenshot showing Trados Studio 2022 Freelance Plus license details with columns for Users, In Use, and Available, each displaying the number 1 or 0.

    As you can see yourself when you go to Licenses tab, it is just the one license, a Trados Studio 2022 Freelance Plus. This license type allows you to install and activate Trados 2022 on two separate computers at the same time, but nevertheless it is just one license, you just activate it on two devices using the same activation code.

    As a rule, once you process an upgrade from a previous version of Trados to the version you purchased the upgrade for, the system generates a new activation code which works only for the upgraded version.

    What we offer and can be done is to install two consecutive editions of Trados and the older one activates via the newer. if the upgrading was done for consecutive editions and did not skip a version. You can read more here:

     https://community.rws.com/product-groups/trados-portfolio/trados-studio/w/customer-experience/3183/04-6-installing-and-activating-trados-2024-and-trados-2022-side-by-side-upgrades-only 

    This means you can install Trados 2021 on the computer where you activated Trados 2022 and it activates via Trados 2022 - it cannot be activated with an activation code. As I mentioned above, the activation code is valid only for Trados 2022.

    If you have a different RWS account where you have individual licenses for Trados 2021 and Trados 2019, then you need to activate them with their respective activation codes.

    If you have other questions, please reply here.

    Best regards,

    Anca

    Anca Stoian RWS Group

    emoji


    Generated Image Alt-Text
    [edited by: RWS Community AI at 6:25 AM (GMT 1) on 29 May 2026]
Reply
  • Hi

    You only have one license linked to the gmail you are using on Community, not 3 separate licenses.

    Screenshot showing Trados Studio 2022 Freelance Plus license details with columns for Users, In Use, and Available, each displaying the number 1 or 0.

    As you can see yourself when you go to Licenses tab, it is just the one license, a Trados Studio 2022 Freelance Plus. This license type allows you to install and activate Trados 2022 on two separate computers at the same time, but nevertheless it is just one license, you just activate it on two devices using the same activation code.

    As a rule, once you process an upgrade from a previous version of Trados to the version you purchased the upgrade for, the system generates a new activation code which works only for the upgraded version.

    What we offer and can be done is to install two consecutive editions of Trados and the older one activates via the newer. if the upgrading was done for consecutive editions and did not skip a version. You can read more here:

     https://community.rws.com/product-groups/trados-portfolio/trados-studio/w/customer-experience/3183/04-6-installing-and-activating-trados-2024-and-trados-2022-side-by-side-upgrades-only 

    This means you can install Trados 2021 on the computer where you activated Trados 2022 and it activates via Trados 2022 - it cannot be activated with an activation code. As I mentioned above, the activation code is valid only for Trados 2022.

    If you have a different RWS account where you have individual licenses for Trados 2021 and Trados 2019, then you need to activate them with their respective activation codes.

    If you have other questions, please reply here.

    Best regards,

    Anca

    Anca Stoian RWS Group

    emoji


    Generated Image Alt-Text
    [edited by: RWS Community AI at 6:25 AM (GMT 1) on 29 May 2026]
Children
No Data