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I have relaunched my computer several times. Always the same screen:
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[edited by: RWS Community AI at 6:30 AM (GMT 1) on 10 Apr 2026]
RWS Community
I have relaunched my computer several times. Always the same screen:
My yearly licence is valid for at least 8 more months, so this cannot be the problem.
We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0045676.
