Hi Juhyeon LEE,

Both you activation fulfilments are In Use

If you need to free one, you need to Reset the license, see below the procedure, and you need to select the one you think it's the computer who needs to have the license activated:

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038545

Best regards,

Anca

Thank you for your reply. However, I originally had two users with a Plus license, whereas only one is currently shown in your screenshot. This is the reason for my question.

Thank you for your reply. However, I originally had two users with a Plus license, whereas only one is currently shown in your screenshot. This is the reason for my question.

I don't understand what you mean by two users.

You own only one license - a Trados Studio 2021 Freelance Plus license, it allows you to activate the software on two separate computers but it is only one license.

And as you can see, both activation fulfilments are in use, the Available field is marked 00 because there is no license available at this time. You can however reset one of the In use fulfilments and then activate it on the computer where it needs to be activated.