Today I purchased the Freelance software, downloaded it, and installed it. However, there is nothing on the welcome page, and there are no dotted boxes either.
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[edited by: RWS Community AI at 11:19 AM (GMT 0) on 21 Mar 2026]

Today I purchased the Freelance software, downloaded it, and installed it. However, there is nothing on the welcome page, and there are no dotted boxes either.

HiXIN TANG
Please accept our apologies for the delayed response.
We’re sorry to hear about the experience you had with the program. We’d be happy to look into this and see how we can help.
If the issue is still affecting you, could you please provide us with [relevant details], and we’ll investigate further?
Thank you for your patience and understanding.
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
HiXIN TANG
Please accept our apologies for the delayed response.
We’re sorry to hear about the experience you had with the program. We’d be happy to look into this and see how we can help.
If the issue is still affecting you, could you please provide us with [relevant details], and we’ll investigate further?
Thank you for your patience and understanding.
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub