Trados Studio 2024 does not open after initiating applications

I have read the thread of previous posts and tried everything but have still not been able to resolve the problem.

C/ - Users / -> my name/ - > AppData / -> Roaming / -> Trados / -> Trados Studio -> / Studio 18 

does not contain .NET file

It contains only:

logs

User Profiles

BaseSettings

plugincache

UserSettings

emoji
Parents
  • We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0042900.

    Ana Sabo | RWS Group

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    Tell us what you need in our Community Solutions Hub

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Reply
  • We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0042900.

    Ana Sabo | RWS Group

    ___________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji
Children