Hello, can you please help me to deactivate my trados 2019, because I want to update it to 2024

Hello, can you please help me to deactivate my trados 2019, because I want to update it to 2024

HiKeppi Li
Have you tried resetting the license code online through your RWS account RWS Account?
Kind regards,
Ana Sabo | RWS Group
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Keppi Li We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0042437.
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
HIKeppi Li
I opened a case with the technical team, support case Id : CS0042437, and my colleagues will contact you by email.
Kind regards,
Ana Sabo | RWS Group
___________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub