I need to reinstall Trados Studio 2015 on my computer Windows 11. I got the error :
'Error: Setup has detected that the file 'C:\Users\berkn\AppData\Local\Temp\VSD6135.tmp\VCRedist2005SP1-KB2538242\vcredist_x86.exe' has changed since it was initially published.'
Do you have any idea how to resolve this?
Thank you in advance.
Hi Sorin (or colleague),
Manual installation worked well without any error message, same with deactivation of the license on the old computer (Win10) and activation on the new computer (Win 11).
When starting Trados now the following error message occurs:
"There is a problem with the installation. Studio cannot be run. If the problem persits you will need to re-install Studio."
After a manual re-installation the same error occurs.
What can I do?
Best regards,
Andrea
Hi Sorin (or colleague),
Manual installation worked well without any error message, same with deactivation of the license on the old computer (Win10) and activation on the new computer (Win 11).
When starting Trados now the following error message occurs:
"There is a problem with the installation. Studio cannot be run. If the problem persits you will need to re-install Studio."
After a manual re-installation the same error occurs.
What can I do?
Best regards,
Andrea
Try the solution from this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0038337
Thank you,
Sorin
Many thanks, Sorin, for your help. Now, I can start Trados Studio.
Unfortunately, I cannot work with it. For example the list of projects is often empty - after re-start it is complete again. In File-view, the following error message occurs after klicking on a file for edit:
The .dll exists on my computer in the program folder of Trados.
It seems to me that the whole installation is corrupt. A second installation loop (manual re-installation & registry bug fix as described above) hasn´t been successful.
What can I do?
Thanks & best regards,
Andrea
Hello Andrea Berkner
Try to reset Studio settings as described in this article: https://sdl.service-now.com/kb?id=kb_article_view&sysparm_article=KB0039270
Also, make sure your data (projects, TMs, etc) is saved locally on your PC and not on shared drive, before opening it again in Studio.
Thank you,
Sorin
Hello Sorin,
I have done the procedure as discribed - without success.
I cannot even open / edit the sample files (see screenshot below).
Do you have an idea?
Many thanks & best regards,
Andrea
Hello Sorin,
May I ask you to help me to resolve the problem? I am still not able to use Studio on my new computer.
Many thanks & best regards,
Martin
Hello Andrea Berkner
Try to reset Studio settings as described in this article: https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039270
Thank you,
Sorin
Thanks, Sorin, for your reply.
I have performed this procedure already - the error (see screenshot above) still exists.
Do you have any other idea?
Best regards,
Andrea
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