Trados Studio 2024 is not loading on desktop/PC

Hi team,

I am working with one of the perpetual licenses we have. My version is TradosStudio2024_18.0.2.3255.

Every time I try to open and load Trados Studio, it only gets to the windows where it seems to be loading, brings up the pop-up window about the plugin we use, and then it goes away. We tried the "repair" option, we uninstalled and reinstalled it a couple of times, logged off and back in... Nothing.

We have a plugin to work with AEM.

Last time I was able to access Trados was last Friday. I did nothing else than regular translation, so I am not sure where the issue is coming from.

I also deactivated the license. However, I cannot even get it reactivated again because the software is not loading, so I cannot enter the information in it once it opens.

I am at a complete standstill with translation work, and I need to find a resolution soon. Any tips would be appreciated!

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Parents Reply
  • Mysteriously, the folders have returned to Studio 16 again, but when I wrote you yesterday, it was Studio 18. That folder was not quite correct either, though, because in it were a folder Studio 18 and a folder Studio 18_old, but I had not created that last one. And now it is back again to Studio 16 etc. 
    Fortunately, Studio is still working. Here is the screenshot of how it is now:

    File explorer window showing folders named 16_old, Studio16_old, Studio16_old2, Studio16_old3, Studio16_old4, and a file named VersionManager.xml in the SDL Trados Studio directory.

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    [edited by: RWS Community AI at 8:53 AM (GMT 1) on 26 Jun 2025]
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