Activation doesn't work and the agent from the chat support says it's a licensing issue.

Question

Elisa Maxim · Answer

Shannie Virasack We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00872503 .

Trados Portfolio > 2. Licensing and Installation

Activation doesn't work and the agent from the chat support says it's a licensing issue.