Translate
Hi,
Could you please help with license deactivation?
Thank you,
Jan
You are currently working on UAT
RWS Community
Hi,
Could you please help with license deactivation?
Thank you,
Jan
I could not find any account associated with your e-mail address. Have you tried deactivating the license from Help - Product activation or from your RWS account, Products and Plans - Licenses?
Kind regards,
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi Elisa,
Sorry for my late reply. Yes, we tried both from Trados itself, and also using the RWS account.
As for the email, we changed our domain this year - maybe that's the reason why you cannot find any account associated to us? Is there a way to send me direct message, so we can solve this?
Thank you!
Jan
Please come in chat so that we can discuss this: https://www.trados.com/contact-us/ (the bottom right button)
Kind regards,
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Please come in chat so that we can discuss this: https://www.trados.com/contact-us/ (the bottom right button)
Kind regards,
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
