"An error occurred and the program was aborted. You can try running the program again but if the same problem repeat, please generate a debug (usually found in C:\ProgramData\SDL\Chainer\Logs) and contact support."

You are currently working on UAT
"An error occurred and the program was aborted. You can try running the program again but if the same problem repeat, please generate a debug (usually found in C:\ProgramData\SDL\Chainer\Logs) and contact support."

Hello Gitte Hadsund Brodde
Make sure that all Windows updates are installed, restart the PC and then try to install Studio manually as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000013220
Thank you,
Sorin
Hi,
I have now tried this several times, but I still get the same error message...
Gitte
Gitte Hadsund Brodde We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00870178 .