Hello again,

Once again, one of our team members is unable to activate the license server (Studio 2017).

The IT support:

-Made sure that the client's computer is communicating with the licensing server
-Made sure that her station is up to date
-Revived her VPN profile and connections with other resources on the same network


Software Version : SDL Trados SR1 5.1.6278

Screen shot before trying to activate the software.

First attempt to activate it:




After reinstalling SDL Trados and trying again to activate it:

When using the code a seat is taken but the software is not activating the license, with the error listed bellow.

Can you please get back to us with a possible solution?

Thank you!