Good morning, my license needs to be reset again for the second time in one week, tried to do it myself but system won't allow me to do it because it has been more than 3 times in last 3 months.. can you help please and provide any feedback on how I can have my license stay permanently on and not having issues between my professional office and my home office.
Thank you!
Isabelle Côté
Isabelle Cote We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00852379 .
Ana Sabo | RWS Group
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Thank you Ana, after a couple of restart, it looks like it is working again.
Thank you Ana, after a couple of restart, it looks like it is working again.
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