Trados 2022 and Trados 2019 licenses have disappeared from our RWS account

Hi,

Today all our Trados licenses (2019 and 2022) have dissapeared and we can't open Trados.

Dropdown menu showing a list of Trados products including various versions such as Trados 7 Team, Studio 2014 Freelance Plus, and others, with a highlighted message in Spanish indicating a licensing issue.

It could be related with a problem with the invoice, but was solved two weeks ago.

We need them to work.

Thanks!

Regards,



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[edited by: RWS Community AI at 7:39 AM (GMT 1) on 21 May 2024]
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