HiAbzal Ismagambetov ,

Thank you for contacting us.

Prior to beginning the installation process, please ensure:

•  your Windows is up to date 
•  you have added Studio to the exception list on your Antivirus
• you have admin rights on your computer 

and after that, please try again to install Multiterm program using this link: https://downloadcentercdn.sdl.com/TP/Trados/T2022/MultiTerm/SR2/MultiTermDesktop2022SR2_17.2.2.2737.exe

Please do not hesitate to contact us again if the error persists.

Best regards,

Ana

Hi Ana Sabo,

Thanks, for instruction but it did not help me.

Still when I click to setup nothing happens.

regards,

Abzal.  

Abzal Ismagambetov We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00852207 .