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My computer crashed and I'm unable to de-activate or reset my license in order to re-activate it on another computer. There is no reset button and I can't retrieve any deactivation certificate. Could you please help me?
BR,
Ann
My computer crashed and I'm unable to de-activate or reset my license in order to re-activate it on another computer. There is no reset button and I can't retrieve any deactivation certificate. Could you please help me?
BR,
Ann
Ann Johansson We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00851817 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Ann Johansson We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00851817 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub