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Hello,
my hard disk crashed last friday and I need to desactivate both licenses, to activate Trados an the new hard disk. The offline desactivation doesn't word. Could you please help me.
Thanks
Virginie Delrieu
Hello,
my hard disk crashed last friday and I need to desactivate both licenses, to activate Trados an the new hard disk. The offline desactivation doesn't word. Could you please help me.
Thanks
Virginie Delrieu
Virginie Delrieu-Meyer Please check your e-mail address associated with the account. We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00851784 .
Elisa Maxim | RWS Group
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