Like many other participants, I'm trying to deactivate my Studio 2022 license on my old computer to install it on my new pc, but I don't have access to my old pc, so I can't produce a deactivation certificate as described in the instructions. What can I do to recover my Studio app? Thanks.
Jean-Luc Denis We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00843058 .
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