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It is still having the status of activated in my account. What would be the proper way to get it back to a functional state? The error message is that I have a perpetual license, but it has expired. The license is Trados Studio 2022 Freelance Plus.
It is still having the status of activated in my account. What would be the proper way to get it back to a functional state? The error message is that I have a perpetual license, but it has expired. The license is Trados Studio 2022 Freelance Plus.
Ann Kapborg We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00842017 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Ann Kapborg We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00842017 .
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub