Purchased this plan but never received a license number. Happens every year but fewer and fewer opportunities for customer support. This is going to be the last time I buy it Trados Studio Freelance L1 - 12 month subscription – RWS Vendors
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Question

I am trying to complete my work with a substandard product.

Sorin Perta · Answer

Hello Julia Zarubinska-Toepritz 
 You purchased a Trados Studio subscription not a perpetual license so you don`t have an activation code. The subscription can be activated following the steps from this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000013347 
 Thank you, Sorin

Trados Portfolio > 2. Licensing and Installation

Purchased this plan but never received a license number. Happens every year but fewer and fewer opportunities for customer support. This is going to be the last time I buy it Trados Studio Freelance L1 - 12 month subscription – RWS Vendors Status:Active O