My notebook was broken, and my activation of Studio 2019 is gone. Now my notebook is repaired and the Trados Studio 2019 is installed, but I cannot activate it. I have tried to deactivate offline to have my license back, but it does not work. Could you please help me?
Eliane de Melo Carvalho We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00835222 .
Eliane de Melo Carvalho We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00835222 .
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