Upgraded from Trados 2021 to 2022. After formatting the computer, I can't activate the 2021 version, only Trados 2022.

It's basically what the title says. I went through the RWS Gateway topics and found in one of them that I would need to have Trados 2022 already activated in the computer (which I do), Trados 2021 running with the latest update (which is also true in my case), and use Licence Manager v17, which I did download but it does nothing for me.

As I have upgraded from 2021 to 2022, the Trados 2021 license key isn't under my Licences listed in my account, only the 2022 key (which I reset and then used to re-activate Trados 2022). The 2022 key is all I have, so I am trying to use it on Trados Studio 2021 Product Activation window, which of course doesn't work - the "Invalid Product Key" error is all I get. What should I do? I do need to run 2021 along with 2022 for two reasons, one of my clients' projects is still in 2021 and some Add-ins I use for another project are not yet available on Trados 2022.

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  • Why do you try to activate 2021? Was is not activated before? If so, it remains activated together with 2022, so you just start it and that's it.

    _________________________________________________________

    When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.

    Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.

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  • Why do you try to activate 2021? Was is not activated before? If so, it remains activated together with 2022, so you just start it and that's it.

    _________________________________________________________

    When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.

    Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.

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