After updating to SDL Studio SR2 today (16.2.12.9338), the application is no longer functioning properly. I cannot open WSXZ pacages, access project settings, memories, even start working on a new translation. Various error messages appear. How can I resolve this issue? Thanks.
The error message for not opening WSXZ : <SDLErrorDetails time="2022-12-14 11:38:49">
<ErrorMessage>Attempt by method 'Sdl.TranslationStudio.Packaging.WorldServer.OpenPackageWizard.UIPackageOpener.CreateWizardByOwnerAndPackage(System.String)' to access method 'Sdl.Desktop.Platform.WPF.ViewModel.WPFWizardFormViewModel`1<System.__Canon>..ctor(Sdl.Desktop.Platform.WPF.Wizard.WPFWizardWindow, Sdl.Desktop.Platform.Wizard.IProgressHeader)' failed.
Edita Malisauskiene We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00726882 .
Oana Nagy | QA Engineer | RWS Group
Hello,
I have the same problem mit my SDL Trados version SR2 16.2.12.9338: I can't open Worldserver files, because Trados crashes. Can you please help me?
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