Trados Business Manager – End of Life Announcement

Trados Business Manager (TBM) has reached end of life. Following the discontinuation of TBM sales on 31 October 2023, all maintenance and support services will conclude on 31 October 2024.
What Does This Mean for TBM Users?

  • End of Services: RWS will no longer provide any services related to the installation or updating of TBM.
  • Existing Installations: TBM will remain functional where already installed, but the RWS support team will not offer assistance in troubleshooting issues, addressing reported problems, or providing further development for TBM.
  • Documentation: The TBM documentation has been removed from docs.rws.com.
  • Community Support: The community forum for TBM will remain accessible in a read-only format for users to reference if needed.

Demo mode again after performing the latest update (SDL Trados Studio update and Business manager update)

Everything is in the title, and when I click on the activation button, well nothing happen.
I have to create some invoices right now, but I can’t.
I had the same problem when I upgraded from SDL 2019 to SDL 2021, but here I am having the same problem after and update.
Thank you,

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Parents Reply Children
  • I updated studio (not an upgrade from 2019 to 2021), I updated studio 2021 to the latest version of 2021. I removed the plugin, I will try to download from your link, but I’ve already done it from within studio. Do I need to uninstall the connector (Trados business manager connector), everything was working fine before I started updating plugins and Trados within SDL Trados..

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  • Update from the SDL support team

    “I am following up on the issue you have.
    Unfortunately, we didn't receive any updates from the app development team when the fixed version of Trados Business Manager Lite will be released.

    I’m not quite sure how urgently is for you to use Trados Business Manager Lite, but for now the only workaround would be to install the previous version of Studio 2021 CU9 (you can find the download link below):
     https://downloadcentercdn.sdl.com/tp/Trados/T2021/CUs/SR2_CU9/TradosStudio2021SR2_16.2.9.9198.exe

    Currently, I use SDL Trados mainly to create invoice with TBM, I followed the link above (after a couple of days as I was working on some urgent task), I downloaded it, but I couldn’t install this version as I was told there was the highest version already installed, which need to me removed first. I tried to uninstall the latest version, but was told there was another version........
    When I got back to the support, the case was already closed , so I couldn’t follow up with them at that moment to see how to get back to the old version.
    Thank you, SDL Trados Studio.
    Best regards,

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  • Eugene,

    I've been having a similar issue as that of Malick since about a month ago so I stopped using Business Manager Lite altogether.

    The message I get says I "can't create more than 15 quotes in demo mode."

    I keep my Trados updated and currently the version shown is Trados Studio 2021 SR2 - 16.2.10.9305.

    Within BML the big Activation icon (under the Home ribbon) does not seem to work either (it does work, the small Product Activation one, under the Help ribbon)

    It does seem that the issue came about after the upgrade to 16.2.10.9305.

    Thanks so much for your attention into this,

    Carlos Vicente

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