Trados Business Manager – End of Life Announcement

Trados Business Manager (TBM) has reached end of life. Following the discontinuation of TBM sales on 31 October 2023, all maintenance and support services will conclude on 31 October 2024.
What Does This Mean for TBM Users?

  • End of Services: RWS will no longer provide any services related to the installation or updating of TBM.
  • Existing Installations: TBM will remain functional where already installed, but the RWS support team will not offer assistance in troubleshooting issues, addressing reported problems, or providing further development for TBM.
  • Documentation: The TBM documentation has been removed from docs.rws.com.
  • Community Support: The community forum for TBM will remain accessible in a read-only format for users to reference if needed.
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Error while saving an entity TBM Essential

Mico

I've tried to add a task to a job or create invoice but this error message prevents me to do so.

Error while saving an entity. See the description below.
Executing Sql 'insert into [TranslationJobDetail]([Id],[TranslationProject],[WorkingType],[FuzzyType],[Unit],[Rate],[DiscountMarkup],[DiscountNotes],[RateWithDiscountMarkup],[Quantity],[QuantityWeighted],[Amount],[Sort],[Notes],[FileName],[LanguageCloudProjectTaskId],[EditTime],[OptimisticLockField])values(@p0,@p1,@p2,@p3,@p4,@p5,@p6,@p7,@p8,@p9,@p10,@p11,@p12,@p13,@p14,@p15,@p16,@p17)' with parameters '{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx},{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx},{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx},{},{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx},{30},{0},{},{30},{1},{1},{30},{2},{},{},{},{0},{2}' exception 'Microsoft.Data.Sqlite.SqliteException (0x80004005): SQLite Error 14: 'unable to open database file'. at Microsoft.Data.Sqlite.SqliteException.ThrowExceptionForRC(Int32 rc, sqlite3 db) at Microsoft.Data.Sqlite.SqliteDataReader.NextResult() at Microsoft.Data.Sqlite.SqliteCommand.ExecuteReader(CommandBehavior behavior) at Microsoft.Data.Sqlite.SqliteCommand.ExecuteNonQuery() at DevExpress.Xpo.DB.ConnectionProviderSql.<>c__DisplayClass130_0.b__0() at DevExpress.Xpo.Logger.LogManager.Log[T](String category, LogHandler`1 handler, MessageHandler`1 createMessageHandler) at DevExpress.Xpo.DB.ConnectionProviderSql.InternalExecSql(IDbCommand command) at DevExpress.Xpo.DB.ConnectionProviderSql.ExecSql(Query query)'

I'm not sure if I have to open support ticket or is there an easy fix?

Regards

Mico

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  • 0

    Hi Mico,

    Message says 'Unable to open database'. So, for some reason application lost connection to database file. For me personally, such error never occurred, regardless of endless hours testing this application. But I saw similar reprot from at least one more user. Can't even suggest why/when it appears. Maybe you moved database to some external location? Or that location is synced with Cloud drive? Or maybe laptop went to sleep, then woke uop and you clicked Save button in TBM? There could be a lot of suggestions.. In your case, it happens all time, frequently, rarely?
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  • 0 in reply to Eugene Kuchynski

    Hello Eugene,

    Thank you for your prompt response. Upon further investigation, I discovered that my laptop had a corrupted user account which I had not noticed earlier. As a result, I had to reinstall Windows and all programs..

    Following the reinstallation, I proceeded to install Essential and attempted to connect it with the database that I had saved earlier.

    I°ve noticed that the database has to be saved in the default folder, the shared folder (Snology Drive) was not accepted.

    Nevertheless TBM Essential is now working with database in the standard location..

    Thank you for your assistance.

    Best regards 

    Mico
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