Trados Business Manager – End of Life Announcement

Trados Business Manager (TBM) has reached end of life. Following the discontinuation of TBM sales on 31 October 2023, all maintenance and support services will conclude on 31 October 2024.
What Does This Mean for TBM Users?

  • End of Services: RWS will no longer provide any services related to the installation or updating of TBM.
  • Existing Installations: TBM will remain functional where already installed, but the RWS support team will not offer assistance in troubleshooting issues, addressing reported problems, or providing further development for TBM.
  • Documentation: The TBM documentation has been removed from docs.rws.com.
  • Community Support: The community forum for TBM will remain accessible in a read-only format for users to reference if needed.
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Switching from the free plug-in to BaccS Lite

Eliane Mau

I'm using the free plug-in of BaccS for a while (only to create quotes until now). Today, I bought the Lite version.

After experiencing some issues with the Internal Server (I was unable to see my license keys in the SDL Accounts) I could now activate the software... but I still can't create quotes: As usual, I go to the project list, select one project (with fuzzy matches), clic on "create a new quote", select the customer and clic OK. While whith the free plug-in everything went well, I now don't haba any words counted here and the amout stays 0,00. If I clic on "Add SDL Trados project(s)" nothing happens.

It looks like there is a problem with the plug-in. I try to desactivate it and reactivate, but this didn't help. What can I do?

Thank you!

PS: I'm using SDL Trados Studio 2019 SR1 - 15.1.3.55768
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  • 0

    Hello, Eliane,

    Of course, deactivation and activation won't help. I just played with version you have, and quotes are created correctly. So, few suggestions what to check:

    • Fuzzy schemes > Open fuzzy scheme and check that it contains fuzzy types and factors
    • Fuzzy types > check that Match type is filled, max and min values for fuzzies are correct
    • Options > Settings > Default fuzzy scheme not empty (also check default unit and default service type)
    • Check that a project you're creating a quote from has correct generated analysis file (sure it has, but just in case).

    If nothing of above helps, we'll continue to search Slight smile But it must work.
  • 0 in reply to Eugene Kuchynski

    Hello Eugene,

    Yes, it must work ;-) but it still doesn't and I dont know why... I checked everything you said. All options are OK. I set it up in the free plug-in and all this was kept after installing the Lite version.

    In the mean time, I downloaded the SR2 release of SDL Studio and hoped this would help. It didn't neither. Sould I first go back to the free plug-in and try if this works like it usually did? If yes, what is the best way to do so?

    Thanks!
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