Hi Eugene,
Any users cannot upload target or any delivery files to the server via TBM, either admin or vendor. The upload always got stuck in this screen and there is no further progress:
Is there any needed configuration for Files and folders to resolve such issues? I can provide you with an admin/vendor account to check this issue. Looking forward to hearing from you.
Hi Eugene, I would like to clarify that only the file(s) uploaded to the "Additional files" section encounters this issue. The other upload section is fine.
Looking forward to hearing from you!
Hello, Mike,
I've got exactly same report from one other user. And it seems that problem appeared not after some update, but randomly, during application usage. At the moment I don't have an answer, but here are same suggestions I've sent to a person who has similar problem.
Hello, Mike,
I've got exactly same report from one other user. And it seems that problem appeared not after some update, but randomly, during application usage. At the moment I don't have an answer, but here are same suggestions I've sent to a person who has similar problem.
Hi Eugene,
It won't work after I did try to
- Restart application pool on the server
- Check upload temp folder but it has no files to be deleted. It's an empty folder and not blocked from deletion.
I guess the Additional files upload section would go to the uploadtemp folder? If so, maybe the uploadtemp folder should exist in each project directory (I set the project directory/work files in D drive) instead of only in TBM6\wwwroot\uploadtemp (TBM installation in C drive)?
Hi Mike,
Finally found the problem! It wasn't easy. Actually, the problem appears not when vendior uploads the file, but after clicking OK. And it happens only when target language of language pair selected in an assignment has empty Iso2 code. We'll fix it later, but for now simply fill Language code, and it will work.
Glad to know you found the error. I will be waiting for the patch. Thank you!
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