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Machine translation is not working. I checked my language weaver account and saw that I exceeded the allowed number of characters, however, the table also shows that there is no upper limit, what does that mean?
RWS Community
Machine translation is not working. I checked my language weaver account and saw that I exceeded the allowed number of characters, however, the table also shows that there is no upper limit, what does that mean?
Mohammed Abdul Waheed We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0052627.
Anca Stoian | RWS Group
I've seen "no upper limit" displayed before while the service was still enforcing account quotas in the background. Since support has already opened a case, it sounds like they need to verify whether your subscription limits are being applied correctly.
