MultiTerm SDK API: MultiTerm is unable to create the termbase. Authentication failed.

I have been using the MultiTerm SDK to create and populate termbases.

Today I uninstalled both (2017 SR1) Trados and MultiTerm, in an attempt to resolve a non-SDK related issue.

Before I reinstalled (clean installed) both programs, I removed (inline with Paul Filkin's suggestion):

  • C:\ProgramData\Package Cache\SDL\SDLTradosStudio2017\
  • C:\ProgramData\Package Cache\SDL\SDLMultiTermDesktop2017\
  • C:\Program Files (x86)\SDL\SDL Trados Studio\Studio5\
  • C:\Program Files (x86)\SDL\SDL MultiTerm\MultiTerm14\
  • C:\Users\[USERNAME]\AppData\Local\SDL\SDL Trados Studio\14\
  • C:\Users\[USERNAME]\AppData\Local\SDL\SDL Trados Studio\14.0.0.0\
  • C:\Users\[USERNAME]\AppData\Local\SDL\SDL MultiTerm\MultiTerm14\
  • C:\Users\[USERNAME]\AppData\Local\SDL\SDL Trados Studio\14\
  • C:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0\
  • C:\Users\[USERNAME]\AppData\Roaming\SDL\SDL MultiTerm\MultiTerm14\
  • C:\Users\[USERNAME]\Documents\Studio 2017\

Having re-built my application, I can no longer create a termbase, either through the Wizard, or (preferred) direct script.

I am connecting to a LocalRepository.

I am able to Add to, read the and remove from the Repository. But for some unknown reason, I am unable to create a new termbase.

I have tried:

Option 1:

oTbs.New();

= The wizard appears, runs through, but at the end: MultiTerm is unable to create the termbase. Authentication failed.

Option 2:

oTbs.New(TermbaseName, TermbaseDescription, TermbaseDefinitionFile, TermbaseDestinationFilePath);

 = Results in nothing.

I cannot seem to find any reference to this particular problem on the community site.

Does anyone know what I am missing?

Parents
  • Hello,

    The MultiTerm team has investigated the issue and couldn't reproduce it on their side (they have followed your above steps). You should check which are the permissions on the partition where you are creating the termbase. You can try and change the path of the directory where the termbase is created to a place where is allowed to do this.

    I hope my suggestion will be helpful for you.

    With kind regards,
    Florentina Caputa

    With kind regards,

    Florentina Caputa

Reply
  • Hello,

    The MultiTerm team has investigated the issue and couldn't reproduce it on their side (they have followed your above steps). You should check which are the permissions on the partition where you are creating the termbase. You can try and change the path of the directory where the termbase is created to a place where is allowed to do this.

    I hope my suggestion will be helpful for you.

    With kind regards,
    Florentina Caputa

    With kind regards,

    Florentina Caputa

Children
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