An error while trying to make a "POST" REQUEST at Url: "https://api.eu.cloud.trados.com/public-api/v1/tasks/<taskId>/target-files/<fileId>/versions

Hi!

In our connector we have Automatic Task which makes machine translation and adds new file version to the target file.

It worked fine last week, but now we get error:

{"errorCode":"differentServiceUserOwner","message":"The task has a different service user owner.","details":[]}

How it possible and how we can resolve this issue?
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  • Hi  , Are you able to access the notifications from the main window, after you close the editor view?

    Example:
    Screenshot showing a notifications popup with the text 'You have 5 notification messages' and a 'Show details' link. The bell icon is highlighted in the top navigation bar.

    Can you provide more context, steps to reproduce, content, filetype, source file etc...?


    Important: If this issue is not related to the initial reason for creating this post 'An error while trying to make a "POST" REQUEST at Url:...' then I'd recommend you keep them separate for auditing so that we can track them better and ensure the right team is involved when following up.

    Patrick Andrew Hartnett | Developer Experience | Team Lead | RWS Group



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    [edited by: RWS Community AI at 10:45 AM (GMT 1) on 28 Aug 2025]
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