Asking the same question in a different forum?

Hello!

I had posted a question in the Trados Studio forum, but it was moved to the Technical questions section of the students' area.

I notice that this area receives very little traffic, so my question has almost no visibility.

Unfortunately, unless I get my question resolved, I cannot proceed any further with the Trados Studio 2022 Level 1 eLearning course. That's because each new section builds on the previous one. So I am currently stuck.

This is extremely unfortunate, because I spent quite a lot of money to obtain this course. It seems quite unfair if I am unable to post my question somewhere additionally, where I am more likely to get an answer. 

While browsing the questions in the student section, I noticed one man's question did not receive an answer for several months. I don't have that kind of time. It's already been two days that I've been stalled in my work. 

Can I ask the same question with different wording in another forum?

If not, where else can I find the help I need?

Thanks in advance for your response!

Kathleen



Changed to question.
[edited by: Paul at 10:49 AM (GMT 1) on 21 Jul 2023]
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  • Hi Kathleen,

    Thank you for reaching out to us.

    Kindly ask you to provide us a screenshot with the error message to understand better the issue you have encountered.

    Please note that we have created this forum especially for students, and you can post here anytime you have issues or questions regarding Trados. Also, you can email us at education@rws.com.

    Looking forward to your reply.

    Best regards,

    Ana Maria Sabo

    Ana Sabo | RWS Group

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    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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Reply
  • Hi Kathleen,

    Thank you for reaching out to us.

    Kindly ask you to provide us a screenshot with the error message to understand better the issue you have encountered.

    Please note that we have created this forum especially for students, and you can post here anytime you have issues or questions regarding Trados. Also, you can email us at education@rws.com.

    Looking forward to your reply.

    Best regards,

    Ana Maria Sabo

    Ana Sabo | RWS Group

    ___________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji
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